Shipping Terms

Shipping Terms The recipient is solely responsible for the carton count on shipments; any damage or shortage must be noted on the delivery receipt, and a claim must be filed with the carrier. If Electronic Datacomm Corp made a shipping error, it must be reported within five (5) days of receipt. Claims made post-delivery will not be honored. All original cartons and packaging must be kept with the damaged product for carrier inspection. Any third party that collects shipments is the sole responsibility of the Customer. This includes carrier fees, shipping damage, refusals, loss, or theft. When you order products from us, the order is processed within one to two business days. Orders received during non-business days are processed on the next business day. You have several shipping options for parcel shipping: standard ground 5 to 7 business days, 2 to 3 business days, or next business day. Merchandise's ownership transfers at the moment it is picked up from our warehouse by the company you contracted with for this service. Shipping terms are Ex Works Miami. If you need a delivery service to your carrier, there is a fee for local delivery. Contact us to request a quote. Shipping Costs The price of shipping is determined by the shipping method selected, the order's total weight, and the distance between the shipping address and our shipping center. The shipping charge will be calculated during the checkout process before completing the order. Shipping charges are calculated based on the shipping option you select and are prepaid by you at the time of shipment. In-Store Pickup Free in-store pickup is available for items currently in stock. All pick-up orders placed online will be held for a period of 15 days from receipt of the shipping confirmation notice. If the material has not been picked up within the specified time frame, a credit will be issued back to the original form of payment, less shipping charges and a 15% restocking fee. If you pick up an item that is found later to be incorrect, damaged, or defective, please contact us immediately at 305-599-1912 or email at [email protected]. Delivery Time Standard delivery is two to four business days, the second day is two to three business days, and the next day is one to two business days. Orders placed by 2 p.m. EST will ship the same day.